My Type 1 Diabetes – Patient Letter and FAQs

Dear Patient

We are writing to you to let you know that we can now offer you access to MyType1Diabetes, a free platform to support adults with their Type 1 diabetes. The service can be used at home and includes tailored advice and information created by NHS experts in diabetes.

You can use this platform to access lots of information about diabetes, including videos, leaflets and eLearning courses, to learn and understand more about your Type 1 diabetes and increase your confidence in how to manage it.

The eLearning content covers four key topics:

  • Understanding Type 1. This course is aimed at anyone diagnosed with Type 1 diabetes, ideally completed near diagnosis, but can be a useful refresher for anyone at any time. It focuses on what diabetes is, how it is treated, complications, diet and lifestyle advice, and includes sick day rules, carbohydrate counting and insulin adjustment information.
  • Living and Growing up with Type 1. This course provides information about living with Type 1 diabetes, and is especially aimed at young adults, but may be useful for others facing new experiences, such as alcohol, sex, driving, travelling, employment and leaving home. It is best completed after Understanding Type 1 diabetes.
  • Considering an insulin pump? Switching from insulin injections to an insulin pump can be a daunting time for people. This course provides an introductory guide to insulin pump therapy and is aimed at people with Type 1 diabetes considering making the switch.
  • My insulin pump. This course is a comprehensive guide which is aimed at people who are actively starting insulin pump therapy or as a refresher for those that are already established on insulin pump therapy.

You can view the public site and educational resources without registering, but to sign up for an eLearning course, please go to this website: www.mytype1diabetes.nhs.uk and click on the blue ‘Register’ button. You will then be asked to enter the following:

  • GP practice, first name, last name, date of birth, email address and NHS number.

Have a password in mind and follow the guidance on the black ‘info’ button to make it secure.

You will also be asked for three forms of consent around data use. Whilst only one is mandatory to get on to the platform the other two enable us to support you even further – the choice is yours.

If you need any support with registration, contact us. Or you can email support.myway@nhs.net.

Yours sincerely,

Cranfield and Marston Surgery

FAQs

What does MyType1Diabetes contain?

Good quality information on Type 1 diabetes which is all clinically approved and reviewed by patients so is trustworthy.

Plus, four structured e-learning courses once you have registered.

  • Understanding type 1
  • Growing up with type 1
  • Considering an insulin pump?
  • My insulin pump

How does the platform support my learning?

Before you start any of the courses you will be asked to answer a few questions and to set goals about your diabetes self-care and how important this is to you. There are regular check point during the courses to help embed learning and there is a post-course questionnaire so you can reflect on the impact of the course for you. This is also helpful for us to continually evaluate and improve the content for future users.

How do I register for MyType1Diabetes?

You can view the public site without registering, but to sign up for an eLearning course, please go to this website www.mytype1diabetes.nhs.uk and click on the blue ‘Register’ button. You will then be asked to enter the following:

  • GP practice, first name, last name, date of birth, email address and NHS number.

Have a password in mind and follow the guidance on the black info button to make it secure.

You will also be asked for three forms of consent around data use. Whilst only one is mandatory to get on to the platform the other two enable us to support you even further – the choice is yours.

Do I need to pay anything?

The platform has been fully funded by the NHS, so is free for users in England to access.

Can my friends and family use this too?

The public information website is available for everyone to use and you, your family and friends can individually register to go through the eLearning course content. This can help you build up a support network across your contacts.

What happens to my data?

Firstly, your data is stored on a secure server so it is very safe. What happens next depends on which of the consent options you choose.

If you only consent to use the platform, we will share only a minimum data set which does not include your name or full address for national audit purposes only (unless there is a legal cause for us to share more). If you consent for us to share information with your local GP practice, we will update them on your activity in the eLearning courses so they can also support your progress. If you choose to, we will keep you up to date with any developments and updates.

How can I give feedback?

Please contact us. Or you can email directly using support.myway@nhs.net.